Effective Date: 3 May, 2026
At Jhalani and Sons, we understand that sometimes you may need to cancel an order. This Cancellation Policy outlines the terms and conditions for order cancellations.
1. Order Cancellation Before Dispatch
- Orders can be cancelled only before they are shipped
- To cancel an order, you must contact us as soon as possible after placing the order
- Once the cancellation request is confirmed, a full refund will be initiated
2. Order Cancellation After Dispatch
- Orders cannot be cancelled once they have been dispatched
- In such cases, you may refer to our Return & Refund Policy after receiving the product
3. How to Request Cancellation
To cancel your order, please contact us with the following details:
- Order ID
- Customer Name
- Contact Number
- Reason for cancellation
📞 Phone: +91 77338 00623
🌐 Website: https://jhalaniandsons.com/
4. Refund for Cancelled Orders
- If the cancellation is approved before dispatch, a full refund will be processed
- Refund will be credited to the original payment method
Refund Timeline
- Processing time: 5–10 business days
- Additional time may be required depending on your bank or payment provider
5. Cancellation by Jhalani and Sons
We reserve the right to cancel orders under the following circumstances:
- Product is out of stock
- Incorrect pricing or product information
- Payment issues or failed transactions
- Suspected fraudulent activity
In such cases, customers will be notified, and a full refund will be issued
6. Important Notes
- Cancellation requests made after dispatch will not be accepted
- Delays in requesting cancellation may result in automatic shipment
- Refund timelines depend on payment gateways and banks
7. Contact Us
For cancellation-related queries:
Jhalani and Sons
📍 Jaipur, Rajasthan, India
📞 +91 77338 00623
🌐 https://jhalaniandsons.com
